Twin CV

Contact the Twin CV Team

Write to us when the help center doesn't have the answer.

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Steps

Send us a message

  1. Open the contact page.
  2. Fill in your name and the email you'd like the reply at — ideally the one you sign in with.
  3. Add a subject if you like, and describe what you need in the message box.
  4. Click Send message.
Good to know

Help us help you

  • Say which CV it's about and what you clicked. The exact text of any error message helps most.
  • For a payment question, include the date and the plan or message pack you bought.
  • There's no delete-account button in the panel yet. To close your account, write to us from the email you sign in with.
  • Never send your password — we'll never ask for it.

Related: frequently asked questions · plans and pricing

FAQ

Questions about support

A visitor asks a question at a help desk and the twin robot answers it
Can I delete a single CV myself?

Yes, from the CV switcher — see rename or delete a CV. Your first CV, marked Main, stays until the account is closed.

Can I suggest a feature?

Yes. Ideas are welcome through the same contact page — tell us what you were trying to do.

See all FAQs

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